My Mouse Keeps Disconnecting (6 Practical Tips How To Fix It)

When the mouse keeps disconnecting it's really annoying not only for the professional gamers

A mouse is an important input device without which it becomes inconvenient to click something on a computer screen. It can be a wired mouse, wireless mouse, USB mouse, or even an Apple mouse.

Regardless of the brand and type of mouse in use, it is common to come across a few mouse issues such as lags and freeze. However, the most upsetting one at present is the random or frequent disconnection of your mouse on Windows 10. 

Thus, it is obvious for you to ask, “What to do if my mouse keeps disconnecting on Windows 10?”

Whether an Apple mouse keeps disconnecting, a Logitech mouse keeps disconnecting, or a Razer mouse keeps disconnecting, it is essential to troubleshoot the issue. Generally, both wired and wireless Bluetooth models can cause this issue.

Most users report that a new USB mouse, a Bluetooth mouse, or an older mouse using the PS/2 port triggers the disconnection followed by reconnection.

Most users report that a new USB mouse, a Bluetooth mouse, or an older mouse using the PS/2 port triggers the disconnection followed by reconnection. Most of them have revealed that the issue is happening on Windows 10. According to a few of them, the issue started occurring post a Windows 10 update.

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In this post, let’s explore the reasons for this issue along with the effective but easy-to-implement solutions for the same. This is what we are going to cover:

Why My Mouse Keeps Disconnecting and Reconnecting on Windows 10?

There are a couple of reasons why your mouse disconnects and reconnects frequently on Windows 10. Following are the most common reasons that you might already know:

  • Limited Capacity of Power Supply Unit (PSU):
  • Enabled USB Suspend
  • Enabled Automatic USB Suspend for Human Interface Device (HID)
  • Defect in the Hardware of Mouse
  • Mouse Driver Issue
  • Windows 10 Bug
  • Constant or Frequent Electromagnetic Interference (EMI)

Now let’s explore each of those options a bit deeper:

Limited Capacity of Power Supply Unit (PSU)

This is where the USB-based device such as a mouse is consuming more power than what the PSU can supply. Thus, here, drawing more power is not the issue but the limited supply of PSU is.

How to fix it? In this case, you can fix it by replacing it with a PSU having a greater power-supplying capacity or by using a USB hub via a power adapter.

Enabled USB Suspend

In this case, the USB suspend option is activated for the power plan. Although you may have ensured that a USB port is not allowed to use selective suspend, the present power plan may supersede that setting and reactivate the feature.

How to fix it? If this is the reason, you can fix it by changing your power plan settings such that the option is not enabled.

Enabled Automatic USB Suspend for Human Interface Device (HID)

This issue is specific to USB devices and is known as USB suspend. If an HID is set to use Automatic USB suspension, it can result in mouse disconnects especially at idle times.

How to fix it? This can be resolved by disabling the option using Device Manager.

Defect in the Hardware of Mouse

If this is the case, you need to deal with it smartly. You first need to verify that this is the culprit behind the disconnection and reconnection of your faulty mouse.

How to do it? To do so, you need to connect the device to another computer and check whether the random disconnections are happening or not.

Driver Issue

This is the case when the driver is corrupted, incorrect, incomplete, or outdated due to which random mouse disconnects become common. Most of the time, this happens due to the installation of a wrong mouse driver at the time of updating Windows.

How to fix it? If this is the case, you can resolve it just by uninstalling the present driver and installing the updated version from the official website of the mouse’s manufacturer.

Windows 10 Bug

A Microsoft update of 2018 is known to have triggered the problem of random disconnects, especially if the mouse is a USB one. This updated issue was rectified by Microsoft via a hotfix for different Windows 10 versions. Thus, if the reason is the 2018 update, you can fix it by installing all pending updates.

Constant or Frequent Electromagnetic Interference (EMI)

This one is a common reason leading to frequent mouse disconnects on portable devices such as laptops. Herein, the portable coolers or fans tend to trigger the problem, as they are connected via USB.

How to fix it? This issue is resolvable by detaching the device reliable for the EMI.

How to Fix the Mouse Disconnecting Issue on Windows 10               

Well, there is not a single solution to resolve the issue of why my mouse keeps disconnecting on Windows 10. There are a couple of them that have proven successful in fixing frequent mouse disconnections.

Each of the below effective fixes applies to one or more causes discussed above. You can try one or more of them as per the underlying cause. The order here is from basic to advanced solutions to try.

Fix 1: Check the Functionality of Mouse on PC or Laptop

This one is certainly the first solution to try to fix the issue of mouse disconnections. This is because it is essential to verify that your mouse is not a faulty one. In case it is a faulty one, its USB cable may not be functioning well due to which the random disconnections are occurring.

For verification, just connect the suspected mouse to another computer and see whether the problem is yet occurring or not. In case there is no extra computer, try to check by connecting to an Android device or a smart TV using an OTG cable.

In case the mouse is still disconnecting, it is obvious that the problem is not in Windows 10 or mouse drivers. Now, the only solution is to get your mouse repaired if the warranty is still valid or replace it with a new one.

If the issue does not persist on that other device, it means that now you need to check Windows or mouse settings.

Fix 2: Deactivating Automatic USB Suspend Using Device Manager

Deactivating USB suspend has been among the most effective solutions for mouse disconnections on windows 10. Although causing disconnection problems, selective suspension is a handy option to activate if you wish to preserve power. The option enables the driver on the hub to adjourn a port without influencing the performance of the others on the hub.

You need to deactivate Automatic USB suspend if your mouse disconnects in idle sessions. To do so, perform the following steps:

  1. Hold the Windows logo key and press the R key. The Run dialog box is displayed.
  2. Enter devmgmt.msc. The Device Manager window is displayed. If the User Account Control (UAC) dialog box comes up, click Yes to give admin rights.
  3. Expand Human Interface Devices in Device Manager.
  4. Right-click your mouse from the HID devices list and select Properties. The Properties dialog box is displayed. Alternatively, you can simply double-click the mouse to open the dialog box.
  5. Click the Power Management tab.
  6. Uncheck the option, Allow the computer to turn off this device to save power.
  7. Click OK. The change you made is saved.
  8. Reboot the computer to apply the change.

Now, check whether your mouse is still getting disconnected or not. If the problem still persists, you need to see the Power Options settings.

Fix 3: Deactivating USB Selective Suspend Using Power Options

Deactivating USB suspend using the Power Options window is perhaps a more effective way to resolve the problem of mousekeepsdisconnecting on Windows 10. Many users facing the issue have reported that this solution has worked for them. Following are the steps to deactivate USB Selective suspend using the Power Options window:

  1. Hold the Windows logo key and press the R key. The Run dialog box is displayed.
  2. Enter powercfg.cpl. The Power Options window is displayed.
  3. Click Change plan settings available in the currently active power plan. If you are constantly switching to several power plans, it is essential to repeat the below steps for each power plan.
  4. Click Change advanced power settings. The Power Options dialog box is displayed.
  5. Locate and expand the USB settings option.
  6. Locate and expand the USB selective suspend setting option.
  7. Select Disabled from the drop-down menu of On Battery as well as of Plugged In.
  8. Click Apply.
  9. Restart the computer.

Now, check whether the mouse problem is solved or not. If yet the issue persists, it is time to try the other solutions. 

Fix 4: Getting the Latest Version of Your Mouse Driver

Updating your mouse driver to the latest version can help to fix disconnecting mouse issue

If you think that the problem with the mouse occurs only when it is connected to a computer running Windows 10, the probability of a driver issue being the underlying reason is high. Although this operating system is theoretically known to update and install the latest drivers of connected peripherals automatically, it is not the case always.

If you think that the problem with the mouse occurs only when it is connected to a computer running Windows 10, the probability of a driver issue being the underlying reason is high.

On top of that, a recent Windows update might end up installing an incorrect mouse driver. Thus, it is wise to uninstall the current driver of your mouse and download the newest one from the website of the manufacturer. Following are the steps to do so:

  1. Hold the Windows logo key and press the R key. The Run dialog box is displayed.
  2. Enter devmgmt.msc. The Device Manager window is displayed. If the User Account Control (UAC) dialog box comes up, click Yes to give admin rights.
  3. Expand Mice and other pointing devices.
  4. Right-click the HID-compliant mouse and select Properties. The Properties dialog box is displayed. In case of more than one HID-compliant mouse listings due to connection with several peripherals concurrently, you need to repeat the below steps with every listing.
  5. Select the Driver tab.
  6. Click Uninstall Driver. A prompt is displayed.
  7. Click Uninstall once again. The driver is uninstalled in a few seconds.
  8. Open Google in your browser after the uninstallation.
  9. Search for <Mouse Model> + <Manufacturer> + driver. Type proper mouse model name and manufacturer name in placeholders.
  10. Click the official download page from the search results. For example, for Logitech, it will be similar to support.logitech.com.
  11. Get the installation executable and download it.
  12. Run it and follow the instructions to finish the installation.
  13. Reboot the device once the installation is done.

Now, see if the mouse is working fine or not. If not, you need to try another option as below.

Fix 5: Removing EMI

EMI as a very common reason for disconnecting mouse

An electromagnetic pulse can interfere and disconnect the mouse temporarily. If you are noticing disconnection while using the mouse, you may want to check for the active source of EMI. This source or culprit is usually another device connected via USB due to which other USB-connected devices got interrupted.

Usually, this scene is common on ultrabooks and laptops that have a cooler as an integral part. If this scenario applies to you, consider disconnecting your custom solution of cooling and then check whether the disconnections have now stopped or not.

Electromagnetic induction is quite interesting topic itself, so if you would like to explore it we highly recommend this video:

If the issue is still there, it is time to try the next solution.

Fix 6: Installing the Latest Windows Update

Installing the lastest Windows update can easily make make things work like they did before and it doesn't only apply to mouse that keeps disconnecting but also keyboard and other wireless devices

This is the solution to try if the mouse keeps disconnecting on Windows 10 due to the operating system’s hitch that was introduced with the 2018 update. This has become evident through an increasing number of tickets that the users raised post update. It has been found that the update bug only influences USB-connected mice.

As a response, Microsoft had released a patch. Thus, if the cause of your problem is this bug, you need to install any pending update of your Windows 10. Many users have confirmed that doing so has resolved their mouse disconnection issue. To implement this solution, perform the following steps:

  1. Hold the Windows logo key and press the R key. The Run dialog box is displayed.
  2. Enter ms-settings:windowsupdate. The Windows Update tab under the Update & Security of Settings window is displayed.
  3. Click Check for updates. An updated analysis is initiated.
  4. Follow the instructions after the analysis is over to install pending operating system updates.
  5. Reboot the computer. Now, return to the Windows Update tab and install the remaining ones.

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Conclusion

When it comes to why my mouse keeps disconnecting on Windows 10, you should troubleshoot it by implementing one or more of the aforementioned fixes.